By using Moment, you agree to these terms. They are written to be clear and fair. If you have any questions, reach out at hello@vinehands.com.

1. Acceptance of Terms

By accessing or using Moment by Vine Hands (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, please do not use the Service. Your continued use of the Service constitutes your ongoing acceptance of these Terms as they may be updated from time to time.

2. Eligibility

You must be at least 13 years old to use the Service. By using Moment, you represent and warrant that you meet this age requirement. The Service is designed for a general adult audience. If you are under 18, please use the Service only with the involvement of a parent or guardian.

3. Permitted Use

You may use Moment to:

4. Prohibited Use

You agree not to:

5. Not a Professional Service

Important: Moment is not a mental health service, crisis line, counseling service, medical service, or pastoral care service. If you are experiencing a mental health crisis, thoughts of self-harm or suicide, or any emergency, please contact a qualified professional or emergency service immediately.

The content generated by Moment is intended solely for personal spiritual encouragement and reflection. It is not a substitute for professional medical, psychological, legal, financial, or pastoral advice. No response generated by this Service should be relied upon as professional guidance of any kind.

By using the Service, you acknowledge and accept that:

6. Data and Privacy

The content of your message and the AI-generated response are never stored, logged, saved, or retained by us in any form. We do not have access to what you share or what you receive.

Your first name, if provided, is stored only in your own browser's local storage on your device. It is never transmitted to or stored on our servers.

If anonymous usage metadata logging is enabled (word count, time of day, and response success status), that metadata contains no message content and is used solely for service improvement. See our Privacy Policy for full details.

By using the Service, you grant Moment by Vine Hands a limited, temporary license to process the content you submit solely for the purpose of generating your AI response. This license is transient — it exists only for the duration of that single request and is not retained thereafter.

7. Third-Party Services

Moment uses the OpenAI API to generate responses and transcribe audio. By using this Service, your submitted content is also subject to OpenAI's Terms of Use and Privacy Policy. We are not responsible for OpenAI's data handling practices.

8. Scripture License

Scripture quotations are from the Holy Bible, New International Version (NIV). Copyright © 1973, 1978, 1984, 2011 by Biblica, Inc. Used by permission of Zondervan. All rights reserved worldwide. The "NIV" and "New International Version" are trademarks registered in the United States Patent and Trademark Office by Biblica, Inc.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, MOMENT BY VINE HANDS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that any AI-generated content will be accurate, complete, or appropriate for your situation.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOMENT BY VINE HANDS AND ITS OWNERS, OPERATORS, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THIS INCLUDES, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES. IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED FIFTY DOLLARS ($50.00).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless Moment by Vine Hands and its owners, operators, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of another person or entity.

12. Intellectual Property

13. Dispute Resolution

Before initiating any legal action, you agree to first contact us at hello@vinehands.com and give us 30 days to attempt to resolve the dispute informally. If the dispute cannot be resolved informally, any claims must be brought in small claims court or resolved through binding individual arbitration, not class action, in the State of New Jersey. You waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes not subject to arbitration will be resolved exclusively in the state or federal courts located in New Jersey.

15. Modifications to Terms and Service

We reserve the right to modify these Terms or the Service at any time, with or without prior notice. Material changes will be reflected by an updated date at the top of this page. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

16. Contact

For questions about these Terms or our Privacy Policy, please email hello@vinehands.com.